Artificial intelligence is rapidly reshaping how organizations operate and maintain offices, manufacturing plants, data centers and other commercial real estate properties, according to JLL’s Global State of Facilities Management 2026 Report.
Key highlights include:
- Based on responses from 1,321 organizations in the Americas, EMEA and APAC, JLL research shows AI adoption in facilities management is accelerating globally, with 45% of organizations already scaling or optimizing AI and 86% expected to do so by 2030.
- Nearly 70% of organizations experienced disruptions from skilled trades labor shortages and AI or technical skills gaps during the past year, making talent availability the most significant challenge in industry.
- Among respondents treating FM as a strategic priority, 64% expect FM budgets to increase over the next three to five years and 58% plan to expand their workforce, indicating organizations are expanding resources to support broader responsibilities and deliver greater business impact.
- Fewer than 45% feel prepared to manage either risk over the next three to five years, which is the widest readiness shortfall of any disruption category in the survey of 1,321 organizations across 15 countries.
- Robotics adoption is projected to nearly double from 37% of organizations today to 71% by 2030, widening the skills gap further.
- Among organizations that have scaled AI, 85% report readiness across four or more operational foundations, compared with just 32% of those not yet deployed.
To view the full report, click here.
Join our thriving community of 70,000+ superintendents and trade professionals on LinkedIn!
Search our job board for your next opportunity, or post an opening within your company.
Subscribe to our monthly
Construction Superintendent eNewsletter and stay current. 
